Privacy Policy

General information

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation – GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, we inform you that. Luisina Celeste Aussel (hereinafter “the company”, “we”, “us”, “our”) is responsible for the processing of the personal data you provide to us through our website [name of your website] (hereinafter “the website”).

Data identifying the data controller:

Holder: María Dolores Álvarez Pazos (hereinafter the holder).
DNI:36079459A
Address: C/ do Piñeiro, 7. 36350 Nigrán, Pontevedra
E-mail: info@isaylolesartesani.com
Phone: 689 164 962

2. What kind of personal data do we collect?

We collect the following types of personal data through contact forms, online purchases, newsletter subscriptions, etc.:

Identification data: name, surname, address, telephone, e-mail, NIE (when applicable).
Browsing data: IP address, browser information, geographic location (e.g., through cookies), and web interaction data.

3. Purpose of treatment

The personal data you provide will be processed for the following purposes:

Purchase management: Process and manage your purchases, including invoicing, product shipment, and after-sales service.
Customer service: Respond to inquiries, incidents and requests for information.
Sending commercial communications: If you have given your consent, send you newsletters, promotions, offers and news about our products and services.
Web improvement: Analyze web usage to improve our products, services and user experience.

4. Legitimation for the processing of your data

The processing of your personal data is based on the following legal conditions:

Execution of a contract: The processing of your personal data is necessary for the execution of a contract to which you are a party, as in the case of online purchases.
Consent: In the case of receiving commercial communications (newsletters, promotions), we process your data with your explicit consent.
Legitimate interests: For the improvement of our services and the management of our website, based on our legitimate interests, as long as your rights do not prevail.

5. Retention of your personal data

We will retain your personal data only for as long as necessary to fulfill the purposes for which they were collected, and to comply with our legal and contractual obligations.

Data relating to purchases will be kept for a minimum period of 6 years, in accordance with tax and commercial legislation. Contact data for commercial communications will be kept until you revoke your consent or request its deletion.

6. Recipients of your personal data

Your personal data will not be disclosed to third parties, except in the following cases:

Service Providers: We may share your information with providers who provide services to us, such as payment platforms, transportation agencies, and marketing services.
Compliance with the law: In case of request by competent authorities, in compliance with current regulations.

7. User rights

As the holder of personal data, you have the following rights:

Access to your personal data.
Rectify any incorrect or incomplete data.
Delete your data, when they are no longer necessary for the purposes for which they were collected.
Limit the processing of your data in certain circumstances.
Oppose the processing of your personal data, in case the processing is based on our legitimate interests.
Portability of your data, to receive it in a structured and machine-readable format.

You can exercise these rights by sending a request to the e-mail address info@isaylolesartesania.com or by post to the following address: C/ do Piñeiro, 7. 36350 Nigrán (Pontevedra).

If you consider that your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (AEPD).

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. However, you should be aware that there is no such thing as a completely secure Internet data transmission or electronic storage system.

9. Use of cookies

We use cookies on our website to improve your user experience. You can learn more about the cookies we use and how to manage them in our Cookies Policy.

10. Modifications to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with due notice. We encourage you to periodically review this policy to stay informed about how we are protecting your information.